Privacy Policy
MyDukaan — Your Business. Simplified.
Last updated:
MyDukaan is a business management application designed to help businesses manage inventory, customers, suppliers, orders, payments, and daily operations.
We respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, store, and protect information when you use our Android app, iOS app, or web application.
1. Information We Collect
We may collect the following information:
- Account information: Name, email address, phone number, and business details.
- Business information: Product inventory, customer and supplier details, orders, purchase records, and payment records.
- Uploaded content: Photos of payment vouchers and other business-related images.
- Technical information: Basic device, authentication, and operational information needed to provide and secure the service.
2. How We Use Information
We use the information collected to:
- Create and manage user accounts.
- Provide inventory, order, and business management features.
- Maintain business transaction records and reports.
- Authenticate users and manage access permissions.
- Maintain the security, reliability, and functionality of MyDukaan.
- Respond to support requests.
3. Data Storage and Security
MyDukaan uses secure cloud infrastructure to store and process application data.
Our service uses Supabase, Google Cloud Platform, and related infrastructure providers.
We use HTTPS connections, authentication, access controls, and business-level data isolation to help protect information from unauthorized access.
4. Data Sharing
We do not sell personal or business information.
Information may be processed by trusted infrastructure providers solely to operate and maintain MyDukaan.
Business information is accessible to authorized users of the relevant business according to their assigned roles.
We may disclose information when required by applicable law.
5. Payments
MyDukaan allows businesses to record payments received from customers and payments made to suppliers.
MyDukaan does not directly process, transfer, or collect these business payments through the application.
6. Data Retention and Deletion
We retain account and business information while it is needed to provide the service, maintain business records, or meet applicable legal obligations.
To request account deletion, go to Profile → Delete your account in the application.
Your account and associated data will be automatically deleted 7 days after your deletion request.
Visit our account deletion page for more information about requesting deletion.
7. Children's Privacy
MyDukaan is intended for business use and is not designed for children under the age of 13.
We do not knowingly collect personal information directly from children.
8. Third-Party Services
MyDukaan uses third-party services to operate its infrastructure, including:
- Supabase — authentication and database services.
- Google Cloud Platform — backend hosting and file storage.
- Vercel — web application hosting.
These providers may process information as necessary to deliver their services.
9. Changes to This Policy
We may update this Privacy Policy when our services, features, or legal requirements change.
Updates will be published on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or wish to request access to or deletion of your information, please contact:
Application: MyDukaan
Developer: LaunchGrid Apps
Email: support@mydukaan.paygridtech.com
Website: MyDukaan web application